Orders

Where and when can I collect my parcels?

You can complete the final delivery of your parcels as soon as they arrive in our destination warehouse in Warsaw.

You can choose following options:

- Venipak Hubs

- Venipak pick up points. You will be notified via SMS and email when your order will arrive at the Venipak pick up point. You can pick up your parcel here per 5 working days.

- DPD Click&Collect points

- Omniva Click&Collect points

- Venipak courier can deliver parcels to door.

- DPD delivery to door.

You can find Venipak terminals and pick up points locations and working hours here.

You can find DPD Click&Collect points here.

You can find Omniva Click&Collect locations here.

General

What is the Ne$t Programme? What is EDee? What is EDee Express Delivery? Why use EshopWedrop? What are the benefits of cross-border online shopping?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping address? Where can I see my invoices? What are Drops?

Orders

My parcel was rejected at my EshopWedrop shopping address. Why? When do the parcels received at my personal online shopping addresses depart to Central Warehouse? How can I check my parcels and how can I find out when they arrive at destination? Can I consolidate more parcels in one order? Where and when can I collect my parcels?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

By using the Eshopwedrop website you agree to our use of cookies as described in our cookie policy. Read more

Please wait while we will validate your ZIP code