Orders

My parcel was rejected at my EshopWedrop shopping address. Why?

There are several reasons for a parcel to be refused.

- The parcel was shipped with COD service (Collect on Delivery)

- The dimensions of the parcel exceed the maximum allowable

- The parcel is on the list of goods that cannot be transported (dangerous goods, goods the storage, and delivery of which may require special conditions).

General

What is the Ne$t Programme? What is EDee? What is EDee Express Delivery? Why use EshopWedrop? What are the benefits of cross-border online shopping?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop shopping address? Where can I see my invoices? What are Drops?

Orders

My parcel was rejected at my EshopWedrop shopping address. Why? When do the parcels received at my personal online shopping addresses depart to Central Warehouse? How can I check my parcels and how can I find out when they arrive at destination? Can I consolidate more parcels in one order? Where and when can I collect my parcels?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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